EXL•8h ago
LinkedIn
Vice President 1
Bengaluru, Karnataka, India
Full Time
Executive
Full Job Description
Role: VP - Digital CX Engagement Lead
Experience: 16+ years
Location: NCR/Bangalore, India
Work Mode: Hybrid
Shift Timing: 1:30 PM – 11:30 PM
Technical Skills:
- Strong technical background with a solid understanding of conversational AI technologies, machine learning, natural language processing (NLP), and software development methodologies.
- Proven experience in delivering Google CCAI, Dialogflow, and Vertex.AI solutions.
- Extensive background in Natural Language Processing (NLP), deep learning, Large Language Models (LLMs), and Retrieval-Augmented Generation (RAG).
- Experience with deep learning frameworks such as PyTorch or TensorFlow.
- Proficiency with cloud platforms (AWS, Azure, GCP) for deploying AI models.
- Strong understanding of neural networks, transformers, and reinforcement learning.
- Familiarity with software development best practices, version control (e.g., Git), and agile methodologies.
- Experience with CI/CD pipelines and DevOps practices.
- Excellent software development skills to drive the development and deployment of cutting-edge AI solutions.
Leadership Skills:
- Demonstrated leadership and team management skills, with the ability to inspire, guide, and develop a diverse team of professionals.
- Excellent client-facing skills, including effective communication, relationship-building, and negotiation abilities.
- Exceptional problem-solving skills and the ability to think critically and creatively.
- Strong communication skills and the ability to work effectively in a team environment.
- Proactive and collaborative leadership qualities.
Educational Qualifications:
BE/BTech/MCA/Ph.D. from a Tier I/II institute in Computer Science or a related field.
Company
EXL
About EXL Choosing a digital partner is a significant decision, extending beyond mere capabilities to encompass collaboration and character. At EXL, we understand that generic overhauls an...
Bengaluru, Karnataka, India
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