Vault CRM Testing

About the Role:

• Lead end-to-end test planning, strategy, and execution for Veeva Vault CRM projects.
• Define test scope, test cases, and acceptance criteria in collaboration with business analysts and Veeva CRM consultants.
• Manage and mentor a team of QA testers, assigning work and reviewing test coverage.

Key Responsibilities:

• Design and execute functional, regression, integration, and UAT test cycles for Vault CRM configurations and customizations.
• Validate CRM workflows including account/contact management, call planning, sample management, and territory alignment within Veeva Vault CRM.
• Ensure testing aligns with GxP/compliance requirements relevant to life sciences (e.g., validation documentation, audit trails).
• Track and manage defects using tools like JIRA, ensuring timely triage and resolution with development teams.
• Coordinate UAT with client stakeholders and support go-live/hypercare testing activities.

Required Skills & Experience:

• Proven experience as a Veeva Vault CRM Tester (Salesforce.com-based platform).
• Prior experience in a Test Lead capacity, managing testers and test deliverables.
• Solid understanding of life sciences CRM processes.
• Familiarity with GxP/validated systems testing in a life sciences or pharma context.