User Experience Designer

About the Job

Position Title: User Experience (UX) Designer

Position Summary

The UX Designer is responsible for designing intuitive, accessible, and engaging digital experiences that meet user needs and business objectives. This role collaborates with stakeholders, business analysts, developers, content strategists, and project managers to research, design, test, and continuously improve digital products and services.

Key Responsibilities

• Conduct user research through interviews, surveys, workshops, usability testing, and analytics review.
• Create personas, journey maps, user flows, wireframes, mockups, and interactive prototypes.
• Translate business requirements and user needs into effective design solutions.
• Collaborate with stakeholders to define user experience strategies and design requirements.
• Facilitate design thinking and user-centered design workshops.
• Validate design concepts through usability testing and iterative feedback cycles.
• Ensure compliance with accessibility standards, including Section 508 and WCAG requirements.
• Create, maintain, and evolve scalable design systems, including reusable components, patterns, documentation, style guides, and UX standards, in collaboration with design and development teams.
• Work closely with development teams during implementation to ensure design fidelity.
• Analyze user feedback and performance metrics to recommend improvements.
• Support content strategy and information architecture activities.
• Stay current with emerging UX trends, tools, and best practices.