Training Coordinator

Role & responsibilities

Job Summary: Askmeidentity is seeking a Training Sales Coordinator to empower our sales team. This pivotal role involves coordinating comprehensive training programs, seamlessly onboarding new sales staff, and fostering a culture of continuous skill development. You will act as a key liaison between sales operations and learning & development to significantly enhance team performance, deepen product knowledge, and elevate customer engagement across our sales force.

Key Responsibilities:

• Spearhead the coordination and scheduling of impactful training programs for both new and existing sales personnel.
• Provide essential support during the onboarding and induction phases for newly hired sales employees.
• Collaborate closely with sales managers to pinpoint critical training needs and address performance gaps effectively.
• Develop, curate, and update dynamic sales training materials, including in-depth product knowledge, refined sales techniques, and efficient CRM usage.
• Organize and facilitate engaging workshops, realistic role-playing sessions, and informative product demonstrations.
• Meticulously track and maintain comprehensive training records, including attendance and performance metrics.
• Monitor the effectiveness of training initiatives and deliver insightful reports to management.
• Proactively support the sales team by providing necessary tools, compelling presentations, and valuable training resources.
• Coordinate with external trainers or vendors as needed to enhance program delivery.
• Ensure robust alignment of all training programs with overarching sales targets and core business objectives.

Required Skills & Qualifications:

• Demonstrated experience in sales coordination, training delivery, or learning & development functions.
• A strong understanding of contemporary sales processes and effective customer handling techniques.
• Exceptional communication, interpersonal, and presentation skills.
• Proficient organizational abilities and a talent for multitasking in a fast-paced environment.
• Advanced proficiency in MS Office Suite and experience with CRM/LMS platforms.

Preferred Candidate Profile:

• Previous experience specifically in sales training or product training roles is highly valued.
• Familiarity with established sales methodologies and performance tracking mechanisms.
• Possession of relevant certifications in training, coaching, or sales enablement.