Schindler Group•10d ago
Career Pages
Territory Sales Manager New Install...
Charlotte, NC
Full Time
Senior Level
N/A
N/A
N/A
Qualifications & Requirements
Experience Level: Senior Level
Full Job Description
Schindler Group is dedicated to improving urban quality of life through its advanced elevators, escalators, and moving walks. We are seeking a dynamic Territory Sales Manager for New Installation to oversee the successful deployment of new products and spearhead sales initiatives within a designated territory. This role is crucial for ensuring exceptional customer satisfaction and achieving key business objectives in the Charlotte, NC area.
Key Responsibilities:
- Develop and implement comprehensive business plans to meet the territory's financial and non-financial goals, supporting new installation (NI) sales strategies and execution.
- Contribute to regional sales budget recommendations aligning with national targets and empower NI sales representatives to identify opportunities and exceed sales quotas.
- Accurately forecast and meticulously track performance against financial objectives.
- Conduct thorough analysis of competitive data and integrate insights into the territory's NI sales strategy.
- Serve as the primary liaison for NI sales initiatives, policies, and programs within the territory, in close collaboration with the NI Sales Business Line.
- Effectively manage net working capital through strategic asset management and precise billing procedures.
- Review and approve pricing escalations exceeding a specified threshold.
- Design and execute a sustainable customer excellence plan to foster high-quality service and deepen customer loyalty.
- Build and nurture robust commercial relationships with key clients, general contractors, and influential industry consultants through direct engagement and team assignments.
- Lead, mentor, and develop a team of NI-focused Sales Representatives by setting clear objectives, managing performance, and fostering skill development to achieve critical metrics and financial targets.
- Oversee the hiring and onboarding process for all new NI sales representatives.
- Foster a participative management environment through effective leadership practices, promoting high team morale and embodying Schindler's cultural values and best practices.
- Collaborate with Sales Representatives and the Territory NI Operations Manager to review labor estimates for all NI bids.
- Ensure the effectiveness of all required NI sales meetings, leading sessions as needed.
- Manage legal aspects of procedures, including collection efforts and contractual disputes.
- Investigate and resolve escalated customer issues.
Qualifications:
- Bachelor's degree required.
- Comprehensive understanding of product applications, NI techniques and procedures.
- Proficiency in financial statement analysis and legal awareness of contract terms and conditions.
- 5-7 years of experience in relevant roles within the Elevator industry, another service-oriented business, or within Schindler.
- Proven experience in Business-to-Business (B2B) sales.
- Willingness to travel up to 50% within the territory.
- Exceptional written and verbal communication skills.
- Proficient in Microsoft Office Suite.
Benefits:
- Fully vested 401k match, up to 7% of total eligible compensation.
- Competitive Medical, Dental, and Vision Plans effective from day one.
- Generous Paid Time Off: 3 weeks' vacation (increasing with tenure), 7 sick days, 3 floating holidays, and 8 company holidays.
- Tuition Reimbursement: Eligible after 6 months of service.
- Parental Leave: 100% base pay for 6 consecutive weeks within the first year of a child's birth or adoption.
- Extensive professional and leadership development opportunities.
Company
Schindler Group
Founded in Switzerland in 1874, the Schindler Group is a world-renowned leader in mobility solutions, specializing in elevators, escalators, and related services. Our commitment is to enhance urban l...
Charlotte, NC
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