TechOps

Join EY as a Senior Guidewire PolicyCenter Support Engineer in Kolkata, India, and contribute to building a better working world. This role focuses on developing, implementing, and supporting solutions within the Guidewire PolicyCentre module, including maintenance and resolving production issues. You will collaborate with business analysts, project managers, and other developers to ensure efficient and reliable policy administration systems aligned with business objectives.

Key Responsibilities:

• Provide Guidewire PolicyCenter Support and Maintenance.
• Design, build, support, and perform defect fixes.
• Conduct Root Cause Analysis and implement fixes.
• Design, configure, and support rating logic within Guidewire PolicyCenter, including rating worksheets, rate tables, and business rules for complex rating requirements.
• Implement enhancements and code changes.
• Be flexible to work in rotational shifts (India Shift, US Shift) and on-call support.
• Perform proactive monitoring.
• Manage Guidewire PC Configuration & Integration.
• Design, modify, and implement the Guidewire product suite.

Skills and Attributes for Success:

• Deep understanding of the Guidewire framework Policy Centre, its architecture, and components.
• Guidewire PolicyCenter 9.0 version + technical/functional/cloud certification.
• Experience in designing, configuring, and supporting rating logic within Guidewire PolicyCenter.
• Proficiency in development streams (Configuration/Integration/Both).
• Hands-on experience in Java/J2EE, web services, and API integration.
• Experience in production support activities such as queue management, plug-in issues, and batch file generation.
• Familiarity with tools like Service-now, JIRA, soap-ui, eclipse IDE, SVN, and Jenkins.
• Understanding of service management, change management, SLAs, and estimator tools.
• Exposure to working in shifts and on-call support.
• Experience with incident management and problem management.
• Knowledge of SDLC lifecycle, release planning, and management.
• Working knowledge of Core Java, J2EE, XML, Web Services (SOAP/REST), and ANT.
• Strong SQL, Spring, Hibernate, Castor, and any Enterprise Messaging System skills.
• Experience with Tomcat and/or WebSphere/WebLogic.

EY Global Delivery Services (GDS) offers a dynamic and global delivery network with opportunities across diverse teams and service lines. We provide continuous learning, flexibility for meaningful impact, transformative leadership coaching, and a diverse and inclusive culture.