Technology Support II - Market Data Distributed Support
We are seeking a skilled Technology Support II professional to join our Market Data Distributed Support team. This role is crucial for ensuring the high availability and optimal performance of our critical market data systems. If you have a strong understanding of financial markets and a passion for technical problem-solving, we encourage you to apply.
Key Responsibilities:
- Monitor and actively support market data systems to guarantee continuous availability and peak performance.
- Diagnose and resolve complex issues related to market data feeds, applications, and underlying infrastructure.
- Engage collaboratively with internal teams and external vendors to promptly address and rectify data discrepancies and system outages.
- Perform diligent maintenance and updates for market data configurations, entitlements, and user permissions.
- Assist in the seamless onboarding of new data sources and facilitate the integration of vital market data into diverse operational platforms.
- Provide expert technical support and essential training to end-users on market data tools and applications.
- Conduct regular, thorough audits to uphold data accuracy and ensure compliance with all relevant industry standards.
- Develop and maintain comprehensive documentation for all market data processes, operational procedures, and ongoing support activities.
- Continuously stay informed about emerging industry trends and advancements in market data technologies and services.
- Actively participate in key projects focused on market data enhancements and critical system upgrades.
Required Qualifications & Skills:
- Minimum of 2 years of dedicated experience in market data support or a closely related role within the financial services sector.
- Solid understanding of financial markets, various financial instruments, and essential market data products.
- Proficiency in utilizing and supporting major market data platforms such as Bloomberg, Reuters, or comparable systems.
- Hands-on experience with data feed technologies and industry-standard protocols, including FIX and APIs.
- Exceptional analytical and advanced problem-solving capabilities.
- Strong, effective communication and interpersonal skills are essential for collaboration.
- Demonstrated ability to work autonomously and contribute effectively as part of a dynamic, fast-paced team.
- Meticulous attention to detail with an unwavering focus on data accuracy and quality assurance.
Preferred Qualifications & Skills:
- Experience with scripting or programming languages like Python or SQL for data analysis and automation tasks.
- Familiarity with cloud-based data services and associated platforms.
- Knowledge of pertinent regulatory requirements concerning market data usage and distribution.