Technical Writer

Tech Observer, a prominent US-based pharmaceuticals company, is actively seeking an experienced IT Technical Writer to play a pivotal role in achieving ISO readiness and compliance. This critical position focuses on the meticulous development and ongoing maintenance of documentation essential for ISO certification. The successful candidate will collaborate closely with cybersecurity, GRC, IT, and business stakeholders to ensure all audit-ready artifacts meet stringent requirements.

Key responsibilities include:

• Developing, reviewing, and maintaining comprehensive documentation for ISO certification readiness, encompassing ISMS policies, standards, procedures, control narratives, risk assessments, and Statements of Applicability (SoA).
• Ensuring all documentation adheres to ISO control requirements and aligns with audit expectations.
• Supporting internal ISO readiness activities by structuring and organizing audit evidence, managing version-controlled document repositories, and updating documentation based on gap assessment findings.
• Assisting control owners in documenting processes and controls in a clear, audit-friendly manner.
• Collaborating with US-based cybersecurity, GRC, IT, cloud, and application teams to translate technical controls into accessible documentation and map existing processes to ISO requirements.
• Coordinating with compliance leads and project managers to track documentation deliverables and overall readiness status.
• Applying established documentation standards, templates, and formatting guidelines to ensure consistency, traceability, and audit defensibility across all ISO-related documentation.