Technical Support Engineer
Full Job Description
We are seeking a motivated Technical Support Engineer to join our team in Navi Mumbai. In this role, you will be instrumental in providing excellent customer support for our email-related services. Your responsibilities will include understanding email systems, DNS, and mail client configurations. You will assist customers through various channels, including phone, email, and remote sessions, to troubleshoot and resolve email-related issues effectively. A key part of your role will be to analyze and resolve technical queries efficiently, ensuring a seamless and positive user experience.
Required Candidate Profile:
The ideal candidate will be enthusiastic about working in a technical support environment. A basic understanding of computer systems is essential. Prior experience with email configuration and troubleshooting is highly preferred. This is a great opportunity for someone looking to grow their career in technical support with a focus on email infrastructure.
Company
Logix Infosecurity
Logix Infosecurity is a leading cybersecurity firm specializing in safeguarding digital assets and providing robust security solutions. Based in Navi Mumbai, we are dedicated to offering cutting-edge ...