Technical Support Engineer

Movate Technologies (formerly CSS Corp) is seeking a Technical Support Engineer for their Ambattur, Chennai location at Ambit IT Park. This permanent, full-time role requires a minimum of 1 year of experience in technical support. The position involves assisting US customers via chat, email, and voice, efficiently handling high volumes of calls and live chats simultaneously. Flexibility to work rotational night shifts is mandatory. Essential skills include excellent verbal and written communication, along with basic technical knowledge of routers, modems, IP addresses, and troubleshooting fundamentals. The role offers attractive perks such as doorstep pick-up and drop cab services, 15 days of accommodation for outstation candidates, provident fund, and medical insurance.