System Development Engineer I

The Amazon Selection and Catalog Systems (ASCS) team builds the systems that host and run the world's largest e-Commerce products catalog. We power the online buying experience for customers worldwide so they can find, discover, and buy anything they want in Chennai.

You will be part of Services Support Team under Catalog Support and Programs (CSP). As a member of ASCS team, you'll play a key role in driving Amazon's business. You are responsible for providing Service Level issue support to all ASCS Engineering teams who built tier 1-3 systems and keep their software packages/configurations free from vulnerability.

This role requires an individual with excellent System/Tool coding abilities along with AWS services understanding. The successful candidate will be a self-starter, comfortable with ambiguity, have strong attention to detail, and will be comfortable accessing and working with data from multiple sources. Candidate should also have demonstrated ability to think strategically and analytically about business, product, and technical challenges.

Key Responsibilities:

• Handle all incoming system and service tickets with responsibilities covering multiple products, features and services.
• Provide Software deployment support in staging and production environments.
• Determine logical, maintainable solutions which use appropriate technologies, delivered on time given a defined problem.
• Incorporate feedback received during design reviews of code & procedures.
• Identify and scope problems arising from technical discussions, calculate costs of proposed solutions, and make technical trade-offs.