System Admin

Fort Technologies is seeking a skilled System Administrator to join our team in Delhi, Kolkata, or Mumbai. This permanent role involves the comprehensive management and maintenance of our IT infrastructure.

Responsibilities:

• Install, configure, and maintain software, hardware, and network systems.
• Set up user accounts and workstations, including Office 365 integration.
• Configure and manage servers and networking devices such as firewalls (FortiGate), routers, and switches.
• Implement and manage system security measures, including Kaspersky Endpoint Security and other antivirus solutions.
• Perform regular data backups, system maintenance, and recovery operations.
• Apply software patches, updates, and firmware upgrades to ensure optimal system performance and security.
• Provide technical support to users, troubleshooting laptop/desktop, hardware, software, and network issues.
• Respond to and resolve helpdesk requests efficiently.
• Create and manage user permissions and roles.
• Troubleshoot network connectivity and ensure high availability for all system users.
• Implement security protocols and ensure compliance with company policies and relevant regulations.
• Monitor for cybersecurity threats, including phishing and malware, and implement mitigation strategies.
• Manage data security through firewalls, permissions, and encryption.
• Optimize system performance through diagnostics, maintenance, and tuning.
• Research and recommend new technologies to enhance system operations.
• Perform capacity planning and scaling as required.
• Document all IT processes, configurations, and troubleshooting guides.
• Maintain accurate records of all system changes and updates.
• Oversee asset management, procurement, and vendor management.
• Manage Kaspersky antivirus software.
• Assist in managing IT budgets and resources.
• Provide KPI reports to the GRC/Management team.
• Implement security measures to protect IT assets and data.
• Ensure compliance with defined processes and relevant regulations.
• Manage software license renewals, service device contracts, and other device AMCs.

Skills and Qualifications:

• Proficiency in Windows/Linux environments.
• Hands-on experience with servers, LAN/WAN networks, and virtualization technologies (VMware, Hyper-V).
• Strong knowledge of system security principles and tools (firewalls, intrusion detection).
• Familiarity with backup and recovery tools and techniques.
• Understanding of Active Directory, DNS, DHCP, and VPNs.
• Experience with cloud services (AWS, Azure) is a plus.
• Excellent troubleshooting and problem-solving skills.
• Ability to analyze system logs and identify issues.
• Strong verbal and written communication skills.
• Ability to prioritize and manage multiple tasks effectively.

Education and Experience:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in system or network administration.
• Relevant certifications such as CompTIA Network+, MCSA, or RHCE are advantageous.