Sr. Manager
Responsibilities
Qualifications & Requirements
Experience Level: Mid Level
Full Job Description
Key Responsibilities for this Senior Manager role in Pune:
Business Management: Deliver the defined service proposition to clients and oversee the complete end-to-end management of business operations for individual client accounts.
Client Relationship Management: Own and nurture client relationships in alignment with the established relationship strategy for each client.
Client Development: Proactively identify and flag specific opportunities for client cross-selling and upselling to drive account growth.
Commercial & Service Ownership: Take full commercial and service responsibility for client relationships, ensuring seamless delivery and optimal profitability of the account.
Team Management: Lead, manage, and motivate the client-focused team, aligning their efforts with client objectives and fostering a positive team culture.
Company
Merkle BB
Merkle, a dentsu company, is a global leader in powering the experience economy. With over 35 years of expertise, Merkle specializes in digital business transformation, placing people at the core of i...