Sr Engineer

About the Role

This role is responsible for network operations and maintenance. It is an operational position that requires seeking appropriate guidance and advice to ensure the delivery of quality outcomes.

Minimum Qualification & Experience

Graduate with 0-4 years of experience.

Other Knowledge & Skills

• Demonstrated problem-solving skills.
• Prior experience in providing technical support in fast-paced, high-availability, 24x7 environments.
• Knowledge of network and operating systems.

Key Responsibilities

• Maintain, administer, upgrade, and troubleshoot network tools and equipment.
• Assist with and implement installations for new and existing customer and internal projects, including terminations, testing, and labeling of common transmission mediums, and hardware installations.
• Ensure Service Level Agreements (SLAs) are achieved and work proactively to maintain them.
• Conduct vulnerability assessments for networks, servers, applications, and operating systems.
• Perform network security audits and scans on a predetermined basis.
• Compile and track vulnerabilities over time for metrics purposes.
• Ensure timely upgrades of all tools used and their related documents, such as Standard Operating Procedures (SOPs).