Specialist

Role Overview

We are seeking a motivated IT Specialist I (A Crew) to join our team in Gaffney, SC. This position provides enterprise-level technical support for R&D, manufacturing, power plant operations, and corporate environments.

Key Responsibilities

• Maintain VMware VDI Horizon software and deploy instances within Manufacturing and Office settings using Teradici terminals.
• Perform LAN Administration duties including account management and rights assignment.
• Build and maintain both virtual (VMware) and physical server environments.
• Manage network Layer 3 devices, monitor file server backups, and ensure data retention compliance.
• Execute operations plans for enterprise support systems and manage IT assets across significant areas.
• Solve moderate customer problems creatively to maximize productivity.

Requirements

• Bachelor's degree in Information Technology or equivalent experience.
• Demonstrated 24/7 computer support capabilities for hardware/software.
• Strong communication, organizational, and problem-solving skills.
• Familiarity with Windows OS (XP through 10), Server environments, macOS, Mobile devices, and core network protocols (TCP/IP, DNS, DHCP).