Solutions Engineer

Role Overview

We are seeking a bold Solutions Engineer for our Payout Rails team at MoneyGram. In this role, you will own the technical connections that move money into banks, wallets, and aggregators worldwide across more than 200 countries.

What You Will Get to Do

• Own technical onboarding for new payout partners: API review, environment setup, credential exchange, certification, and launch.
• Translate partner API specifications into internal configuration including corridor/rail setup, field mappings, account validation, and error code mapping.
• Solution the integration per corridor by producing specs delivery runs covering sequence diagrams, field mappings, validation rules, and test matrices.
• Maintain connections after launch: ensure SLAs are met, drive failures to resolution (partner or internal), build evidence-based escalations on rejection rates and error accuracy.
• Keep the critical path visible across partner, platform, Compliance, and Commercial teams; feed recurring friction into the platform roadmap instead of absorbing it as manual work.

Who You Are

You own a connection end-to-end from inception to production. You can explain payment rails to engineers and API contracts to business leads in the same meeting. You proactively remove root causes rather than handling instances repeatedly.

Tech Stack & Skills Required

• 4+ years experience in solutions engineering, integration engineering, technical account management, or platform engineering within payments, fintech, or banking sectors.
• Strong practical command of REST and JSON APIs: OAuth 2.0, mTLS, JWT, API keys, webhooks, idempotency.
• Comfortable with Postman and reading raw request/response traces.
• Hands-on SQL for investigation; able to query transaction data and turn it into an argument.
• Familiarity with payment rails/message standards: ISO 20022, ISO 8583, instant vs deferred batch clearing, alias/account resolution, settlement versus clearing.
• Clear writing skills for specifications, diagrams, escalation notes, and status updates understandable by both technical teams and stakeholders.