Solution Builder

About The Role

Salesforce is hiring Forward Deployed Engineers — experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You will work as part of a delivery team, partnering closely with Deployment Strategists to co-build solutions that go live in production from day one.

Key Responsibilities

• Develop AI agents and experiences taking real actions for large enterprises on the planet. Solutions are deployed where customers depend on them.
• Design agent intelligence including prompts, reasoning logic, tool calls, and integration with customer systems using Agentic AI platforms and current LLM techniques.
• Own technical components end-to-end: from architecture choice to deployment, validation, and observability in production environments.
• Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and various customer data platforms. Model the data, ship the pipeline, validate output.
• Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
• Contribute to proofs-of-concept (POCs) and MVPs that move from concept sketch to deployable in days rather than months.
• Co-build alongside customers and partners, sharing best practices and enabling teams as you go. Leave each engagement with a more capable team.
• Surface platform gaps, edge cases, and field insights to senior Engineers and the product team. Your real-world experience becomes the feedback loop for products.

Requirements

Total professional experience of 8-12 years is required, with at least 5+ years in software engineering or technical delivery involving production systems you can walk through — ideally within an AI tech stack, full-stack development, or working with frontier models. A degree in Computer Science or a related field is preferred.

Technical Skills

• Fluency in at least one of: Python, JavaScript/TypeScript, Java, or Apex (willingness to expand skills as needed).
• Hands-on experience with LLMs and prompt engineering; ability to explain failures and propose fixes.
• Deep understanding of data modeling, APIs, and integration patterns capable of designing them rather than just consuming them.
• Able to collaborate effectively in cross-functional rooms with sales teams and customer architects.

Additional Information

This role requires travel approximately 25% of the time working directly alongside customers. Salesforce is an equal opportunity employer committed to non-discrimination, assessing candidates based on merit and qualifications regardless of protected characteristics such as race, religion, disability, veteran status, or gender identity.