Software Engineer II - AWS, UI/React & Node in Hyderabad

Join JPMorgan Chase, a leading financial services firm, as a Software Engineer II within the Consumer and Community Banking team in Hyderabad, Telangana. This role offers a significant opportunity to advance your software engineering career by designing and delivering market-leading technology products in a secure, stable, and scalable environment. You will be instrumental in implementing critical technology solutions across various business functions to achieve the firm's objectives.

Key Responsibilities

• Develop and execute software solutions, including design, development, and technical troubleshooting, employing innovative approaches to problem-solving.
• Write secure, high-quality production code and maintain algorithms that operate synchronously with relevant systems.
• Utilize Terraform extensively for provisioning and managing AWS infrastructure as code.
• Leverage deep knowledge of AWS services and front-end UI development with React JS and Node.js.
• Produce comprehensive architecture and design artifacts for complex applications, ensuring adherence to design constraints throughout the development process.
• Analyze, synthesize, and visualize data from large, diverse datasets to drive continuous improvement of software applications and systems.
• Implement and manage Amazon Connect CCaaS (Contact Center as a Service) solutions to enhance customer service capabilities.
• Integrate Amazon Connect with AWS Lambda functions to implement custom business logic and data processing workflows.
• Proactively identify subtle problems and patterns in data, using these insights to improve coding practices and system architecture.
• Contribute to software engineering communities of practice and events focused on exploring new and emerging technologies.
• Foster a team culture that values diversity, opportunity, inclusion, and respect.

Required Skills and Qualifications

• Formal training or certification in software engineering concepts with a minimum of 2 years of applied experience.
• Hands-on experience with Amazon Connect, including the design and implementation of contact flows.
• Proficiency with other AWS services such as S3, DynamoDB, CloudWatch, and Kinesis Data Stream.
• Solid understanding of contact center technologies and best practices.
• Experience in programming languages including Python, JavaScript, or Java.
• Familiarity with CI/CD pipelines, specifically leveraging Spinnaker.
• Comprehensive knowledge of the Software Development Life Cycle (SDLC).
• Strong grasp of agile methodologies, including CI/CD, Application Resiliency, and Security principles.
• Demonstrated expertise in software applications and technical processes within specialized domains like cloud computing, AI/ML, or mobile development.

Preferred Skills and Qualifications

• AWS Certified Solutions Architect or AWS Certified Developer certification.
• Experience with other CCaaS platforms and tools.
• Knowledge of VoIP and telephony integrations.

Job Type: Full-time

Location: Hyderabad, Telangana, India