Software Engineer

About the Role

We are seeking a Software Engineer II to join our Claims team, where we develop software empowering clinics and hospitals to manage claims and optimize revenue collection. This position involves full-stack development of complex claims workflows, billing automations powered by AI, and robust backend systems.

Key Responsibilities

• Develop fast, intuitive claims workflows in Air that enable billers to efficiently find, understand, correct, and prioritize claim tasks at scale.
• Design and build full-stack features using React, TypeScript, Python, and PostgreSQL, covering user experience, APIs, data models, and production operations.
• Build and scale the claims generation and submission pipeline, transforming encounter data into valid electronic claims across professional, institutional, dental formats, and handling paper claims when necessary.
• Integrate with clearinghouses to manage varied responses, verification requirements, and error resolution for payer submissions.
• Enhance coverage and payer routing capabilities while implementing guardrails against incorrect usage of patient information.
• Create configurable automations and AI-assisted workflows that reduce repetitive tasks, providing billers and administrators with visibility and control over agents and corrections.
• Leverage LLMs and agents to streamline customer onboarding and billing setup, maximizing automation where appropriate while ensuring human review when needed.
• Design reliable subsystems with clear interfaces and data models, focusing on maintainability and operational stability.
• Solve challenging reliability and scale issues, including bulk operations, partial failures, idempotency, performance optimization, observability, and auditability.
• Collaborate closely with product, design, billing operations, and engineering teams to address real user problems, make informed tradeoffs, and measure improvements in both user experience and operational outcomes.