Amazon•5h ago
Career Pages
Software Development Engineer
Seattle, WA
Full Time
Senior Level
$144K-$194K
Full Job Description
About the Role
Join Amazon's Customer Service organization to build innovative tools that enhance customer experiences. As a Software Development Engineer in our Contact Journey team, you will design and deploy contact center systems leveraging Generative AI (GenAI) and Machine Learning for intelligent routing.
- Cross-functional collaboration from concept to production release
- Design scalable solutions in large distributed computing environments
- Maintain high-quality software through agile development and code reviews
Company
Amazon
Amazon is a global technology leader with diverse business interests including e-commerce, cloud computing (AWS), digital streaming services, and AI infrastructure.
Seattle, WA
Posted on Career Pages