Site Reliability Engineering Leader

• Own AWS Infrastructure as Code (Terraform) for all FanOS services, designing core modules and establishing security patterns including break-glass procedures and cost management per tenant.
• Create robust CI/CD pipelines with staged rollouts, feature flags, and automatic rollback capabilities. Monitor delivery metrics like deployment frequency and failure rates to ensure rapid yet stable releases.
• Architect comprehensive Observability solutions (metrics, logs, traces) offering single-pane-of-glass visibility into platform health and per-tenant impact analysis for efficient on-call management.
• Led incident command during major outages, defining SLOs and managing post-incident reviews to drive continuous reliability improvements.
• Design backup, restore, and failover strategies ensuring business continuity with validated recovery targets through regular DR tests.

Requirements:

• Built production-grade Terraform modules from scratch within the last 12 months.
• Designed multi-team CI/CD pipelines including release gates, code quality scans, and rollback mechanisms.
• Implemented end-to-end observability stacks focusing on customer experience metrics rather than just server resource utilization.
• Led incident response for critical SaaS outages facing external customers with uptime commitments.
• Built disaster recovery plans that were tested in production environments using AWS as the primary cloud provider.