Site Reliability Engineer

About the Role

Intangles Lab is seeking a dedicated and hands-on Site Reliability Engineer with a strong background in FinTech to manage our expansive 24x7 cloud operations. This role requires a proactive individual with over 2 years of experience in managing complex cloud infrastructures.

Key Responsibilities

• Administer and maintain production environments utilizing technologies such as Linux, AWS, Terraform, Kubernetes, MongoDB, Elasticsearch, and PostgreSQL.
• Ensure the high availability, performance, and reliability of our production systems.
• Troubleshoot, debug, and resolve issues across production and QA environments, providing timely technical solutions.
• Participate in on-call rotations as per team policy to ensure 24/7 operational support.
• Develop and enhance automation scripts and tools to improve operational efficiency.
• Collaborate closely with internal teams and customers to meet stringent uptime SLAs and service level agreements.
• Create, update, and maintain comprehensive documentation, including runbooks, playbooks, and postmortem reports for production incidents.
• Be prepared to work in a 24/7 operational environment as required to maintain platform reliability.

Must-Have Skills

• AWS Cloud (Advanced): Certification is a plus.
• Networking (Intermediate): Solid understanding of networking concepts.
• Ubuntu/Linux & OS (Advanced): Strong Linux and networking fundamentals with prior experience.
• Database Administration: Hands-on experience with MongoDB, PostgreSQL, or Elasticsearch. Basic knowledge of SQL and NoSQL databases is required.
• Containerization: Docker.
• Kubernetes (Advanced): Including Amazon EKS, StatefulSets, and HELM Chart.
• CI/CD (Advanced): Proficiency with tools like CircleCI, Argo Project, or GitHub Actions.
• Programming/Scripting: Python, Shell scripting. Basic programming ability to write code is necessary.

Monitoring Stack

• Prometheus, Grafana, Alertmanager, Istio, Jaeger, Datadog, PagerDuty (or similar), ElasticAPM.

Optional Skills (Bonus)

• Medium to high-level application development experience in JavaScript, Python, or Java.
• Understanding of N-tier Architectures.
• Familiarity with REST & gRPC API Frameworks.
• Knowledge of NodeJS Web Servers.

Additional Requirements

• Awareness of change, incident, problem, issue, and risk management processes, including escalations.
• Flexibility to work in rotational shifts, including night hours and weekends.
• Excellent analytical and problem-solving skills.