SIEM Operations Analyst – L2

Job Overview: SIEM Operations Analyst (L2)

We are seeking a skilled SIEM Operations Analyst (L2) for an in-person role in Chennai, Tamil Nadu. This position focuses on the maintenance, monitoring, and incident resolution within a 24/7 Security Operations Center (SOC) environment.

Key Responsibilities:

• Execute 24/7 SIEM platform monitoring, including log source integration and health checks.
• Provide Level-2 technical support by diagnosing and resolving incidents escalated from Level-1.
• Conduct detailed incident triage, investigation, and tracking to ensure resolution within defined Service Level Agreements (SLAs).
• Customize SOC dashboards and generate daily, weekly, and monthly reports for stakeholders and audit requirements.
• Monitor threat intelligence feeds and collaborate with SIEM administrators to address platform performance and security issues.
• Maintain compliance through rigorous incident logging, report management, and audit support.

Requirements:

• Intermediate knowledge of SOC functional components and SIEM operations.
• Proven experience in incident management, triage, and escalation procedures.
• Ability to work in an on-site professional environment in Chennai.
• Strong analytical mindset for troubleshooting system breaks and configuration issues.