ServiceNow Developer & Automation E...

About the job ServiceNow Developer & Automation Engineer
Location: Mumbai / Bangalore
Openings: 1
Experience: 3–6 Years
Notice Period: Maximum 15 Days

Role Overview:
We are looking for a hands-on ServiceNow Developer & Automation Engineer to design, develop and maintain automation solutions across cloud and infrastructure environments.
The role focuses on infrastructure provisioning, configuration management, CI/CD automation and operational workflows, with integration into ServiceNow to enable automated, approval-driven infrastructure and operational processes.

Key Responsibilities:
Design and implement infrastructure automation using Ansible for configuration management and orchestration.
Use Terraform for infrastructure provisioning and Infrastructure as Code (IaC).
Develop and maintain CI/CD pipelines using GitHub Actions and Git-based workflows.
Develop automation scripts using PowerShell for Windows, Active Directory and enterprise automation.
Automate end-user support, cloud resource provisioning, infrastructure scaling and remediation.
Develop and integrate automation workflows with ServiceNow, including RITM-based execution and approval workflows.
Integrate automation with monitoring and alerting systems.
Ensure automation solutions are secure, idempotent, well-documented and production-ready.
Troubleshoot automation failures and improve reliability.
Participate in technical design discussions for agentic and AI-assisted automation use cases.
Collaborate with ServiceNow, Cloud, Infrastructure and other technical teams.

Mandatory Skills & Experience:
3–6 years of experience in infrastructure or cloud automation.
Hands-on experience with ServiceNow Development and Automation.
Strong experience with Ansible.
Strong experience with Terraform / IaC.
Experience with Git / GitHub and GitHub Actions.
Strong PowerShell scripting experience.
Experience with Microsoft Azure.
Hands-on experience with Active Directory automation.
Experience with infrastructure provisioning and configuration.
Understanding of CI/CD best practices.
Understanding of Infrastructure as Code principles.
Knowledge of enterprise security and access controls.
Experience integrating automation workflows with ServiceNow.

Preferred / Good-to-Have:
Exposure to SRE or DevOps practices.
Experience with monitoring and observability tools.
Interest or exposure to AI-driven automation and agent-based systems.