Senior Storage Engineer

About the job

ABOUT USEnsono is a hybrid IT services provider that enables the IT infrastructure for digital transformation. Our clients are innovative companies that rely on us to optimize and modernize IT infrastructure by blending mainframe and mid-range servers with cloud agility.

Job Summary
Senior IBM Storage Engineer
The Senior Storage Engineer function ensures the stability, integrity, and efficient operation of IBM storage arrays and has SME level experience, including array or appliance-based replication.

Role Descriptions
Duties and Responsibilities:
Brings prior experience to organize and define work for complex or ambiguous situations.
IBM SVC, IBM flashsystem 9200 / IBM Flashsystem 9500.
Replication GMCV, PBR, Snapshot.
Solution designing for new IBM arrays and environment including LLD and HLD.
Resolves issues, manages workload, and balances priorities through frequent interruptions while meeting specific, time-sensitive deadlines.
Supports release and lifecycle process for IBM storage array installs, upgrades, and decommissions.
Provides thought leadership for overall IBM Storage Array infrastructure support at the enterprise level.
Contributes to operational readiness of platforms with dedicated/shared teams and consults on resource and skills required, process documentation creation, updates to guidelines, policies, change, and audit procedures.
Participates in troubleshooting efforts for storage issues and leads in major incidents, root cause analysis, and performance analysis and tuning.
ITIL-compliant champion for incident, request, change, and problem management with particular focus on problem management.
Partner with monitoring team to develop new event and performance monitors/alerts and analysis as needed for new and/or existing systems.
Participates in the modernization and automation of storage infrastructure.
Deployment of new storage infrastructure.
Maintain accurate CMDB.
Assists in problem management to proactively review open client and infrastructure problems and known errors to minimize firefighting time.
Provides technical input to Ensono storage solution architect on complex solution design, configuration, integration, and installation of new services.

Qualifications:
Requires a minimum of 10 years of related experience with a Bachelor degree; or 8 years and a Masters degree; or a PhD with 5 years experience; or equivalent work experience.

Platforms experience desired:
IBM Storage on SME level.

Other skills desired:
Python, Ansible, NetApp Cloud Insight, Linux/Windows/Vmware, basic understanding of TCP/IP networks and firewalls.

Supervisory Responsibilities:
This position does not have direct reports but may mentor less experienced associates in the role.