Senior Software Engineer

As a Senior Software Engineer specializing in Generative AI at ServiceNow's Hyderabad, India location, you will contribute to building high-quality, scalable, and reusable code. This role involves enforcing software engineering best practices like code reviews and unit testing, collaborating with product owners to understand requirements, and owning code from design through delivery. You will implement user-friendly software solutions, contribute to new product development and feature enhancements, and mentor colleagues to foster knowledge sharing. Key qualifications include over 6 years of overall experience, at least 1 year with Gen AI/Agentic AI, prompt engineering experience with major LLM providers (OpenAI, Google, AWS), and a strong understanding of LLM quality evaluation. You will also leverage non-deterministic troubleshooting for prompt and AI agent tuning, possess 4+ years of JavaScript and XML experience, and have a solid foundation in data structures, algorithms, design patterns, and performance considerations. Analytical and design skills are essential, along with experience integrating AI into work processes and decision-making. This position is likely full-time and based in Hyderabad, India.