Senior Platform Software Engineer

Role Overview

We are seeking a Senior Platform Software Engineer to own moderately complex components within platform services or SDKs. You will lead improvements to integration frameworks and developer tooling, perform deep debugging across distributed services, analyze performance metrics, and implement resilience optimizations.

• Platform Development: Evolve contracts for multi-tenant use cases; drive compatibility-safe remediation plans.
• Coding & Design: Independently design solutions adhering to software development lifecycle standards. Lead code reviews in designated areas and conduct performance profiling to optimize coding efficiency.
• API Management: Implement moderately complex API versioning, lifecycle strategies, and interoperability protocols. Troubleshoot issues related to API functionality and integration independently.
• Customer Support & Architecture: Collaborate with teams to resolve customer-reported issues; provide technical guidance and coaching on product enhancements. Design software systems aligned with pre-defined architecture decisions while implementing scalability strategies.
• Operations & Compliance: Maintain testing operations for system upgrades/patching, ensuring service availability and reliability through automation and debugging.

Key Responsibilities

You will independently manage work timelines and deliverables. Proactively prioritize tasks to adapt to resource shifts. Build partnerships across teams by understanding diverse stakeholder needs. Identify standard and non-standard issues using data analysis from multiple sources, escalating complex problems as appropriate.

We value continuous learning; you should actively seek new skills/tools while staying current with industry trends. Contribute to knowledge sharing best practices within the team. Recommend updates to increase process efficiency based on team member input.