ServiceNow•10d ago
Indeed
Senior Manager
Hyderabad, Telangana
Full Time
Senior Level
N/A
N/A
N/A
Qualifications & Requirements
Experience Level: Senior Level
Full Job Description
What you get to do in this role:
- Manage product development activities and oversee end-to-end engineering deliverables.
- Lead a team of engineers, providing technical guidance, feedback, and career development.
- Collaborate with product management, design, support, quality, and other development teams to deliver high-quality solutions.
- Oversee daily activities of the development team, ensuring engineering excellence, code quality, and delivery velocity.
- Drive continuous improvement and innovation, including designing testing strategies and implementing test automation for enhanced reliability, performance, and scalability.
- Address complex and ambiguous problems through collaboration and structured decision-making.
- Manage departmental resources, staffing, and mentoring to cultivate a best-of-class engineering and quality team.
- Partner with cross-functional teams and stakeholders to align on priorities, communicate challenges, and implement best practices.
Qualifications:
- Experience in leveraging or critically evaluating AI integration into work processes, decision-making, or problem-solving, including AI-powered tools, workflow automation, analyzing AI-driven insights, or exploring AI's impact on engineering practices.
- Familiarity with prompt engineering, LLM API integration (e.g., OpenAI, Anthropic), and RAG patterns.
- Experience with agentic AI frameworks and orchestration tooling.
- Background in platform engineering, including reusable components, internal developer portals, or SDK development.
- 14+ years of experience in software product engineering, with at least 5 years in a technical management role.
- Strong foundation in modern software engineering practices and technologies for large-scale enterprise products.
- Deep proficiency in JavaScript/TypeScript and Node.js, with a strong command of modern web frameworks such as React, Angular, or Vue.js.
- Proficiency in at least one secondary language like Java, C++, or Python. Solid understanding of HTML5, CSS3, and web component architecture.
- Expert-level experience in REST API design, including resource modeling, versioning, and authentication (OAuth2, JWT, API Keys).
- Hands-on experience with CI/CD pipelines (e.g., GitHub Actions, Jenkins, GitLab CI, Azure DevOps) and containerization/orchestration with Docker and Kubernetes.
- Production experience on cloud platforms such as AWS, Azure, or GCP, utilizing services like Lambda, API Gateway, and Cloud Functions.
- Experience with open-source tools, automation frameworks, and agile development environments.
- Proven ability to design and implement effective testing strategies, including automation and performance testing.
- Strong problem-solving, analytical, and communication skills, with the ability to mentor and develop high-performing teams.
- Experience managing cross-functional teams, integrating engineering and quality functions.
Company
ServiceNow
ServiceNow, founded in San Diego, California in 2004, is a global market leader in AI-enhanced technology. We empower over 8,100 customers, including 85% of the Fortune 500, by connecting people, syst...
Hyderabad, Telangana
Posted on Indeed