Senior Forward Deployed Engineer
Full Job Description
About The Role
Join the AI Agent team on a mission to build state-of-the-art agents that solve real-world problems. You will leverage cutting-edge Large Language Models (LLMs) and agent systems within our unified platform, ensuring solutions are cost-effective, secure, and reliable.
Your Responsibilities:
- AI Agent Development: Develop, configure, deploy, and optimize intelligent agents using Cresta's tools.
- System Integration: Build seamless integrations with external systems (APIs, databases, CRMs) to streamline workflows.
- Performance Optimization: Fine-tune prompts, resolve complex environment issues, and maximize agent efficiency.
- Requirements Gathering & Demos: Collaborate directly with customers to translate business needs into technical solutions. Conduct interactive demos and iterate based on feedback.
- Project Coordination: Define milestones, create implementation plans, and provide a tight feedback loop between product and engineering teams.
- Tech Advisory: Serve as a trusted advisor guiding customers on architecture design, security, scalability, and best practices for AI adoption.
We Are Looking For
You will thrive in this role if you have 3+ years of experience in software development or consulting within an engineering context. Proficiency in Python and Golang is essential.
Key skills include:
- Familiarity with LLMs, prompt engineering, function calling, and RAG (Retrieval-Augmented Generation).
- Experience building AI agent frameworks.
- Strong cloud knowledge (AWS/GCP/Azure) and DevOps practices.
- Excellent communication to translate technical concepts for diverse stakeholders.
Benefits
- Comprehensive medical, dental, and vision coverage
- Flexible PTO and paid parental leave
- Remote work setup budget and wellness stipends
- In-office meal program for onsite employees
Compensation: Base salary ranges from $185,000 to $235,000 + Annual Bonus & Equity.
Company
Cresta
Cresta is the AI operating system for customer experience, empowering human and AI agents to work together across the entire customer lifecycle.By automating conversations and back-office processes wh...