Senior Business Analyst in Lansing

Role Overview

We are looking for an experienced Senior Business Analyst based in Lansing, Michigan. This role serves as the critical bridge between business operations and technical delivery teams, ensuring solutions align with business needs and are successfully adopted by end users.

Key Responsibilities

• Business Analysis & Process Modeling: Develop process maps, workflow diagrams, and operating procedures. Identify improvement opportunities and document manual processes or workarounds.
  
  
• Product Owner Support: Partner with Product Owners to refine product backlogs in Agile environments. Define user stories, acceptance criteria, and ensure requirements traceability.
• User Acceptance Testing (UAT): Coordinate UAT activities with stakeholders, track defects, support release readiness assessments, and document evidence of business process testing.
  
  
• Training & Organizational Readiness: Create job aids, quick reference guides, training materials, and facilitate knowledge transfer sessions to ensure stakeholder adoption.
• Azure DevOps (ADO) Support: Manage backlogs using Azure DevOps tools, assist with dashboards and reporting for traceability between requirements and implementation.
  
  
• Documentation & Governance: Maintain comprehensive project documentation repositories, wikis, knowledge bases, and define business rules for compliance.

Duties

You will document current-state and future-state processes using tools like Bizagi. You'll develop UAT strategies and create training plans to support operational readiness. Experience with large-scale implementations in government, healthcare, or finance is highly preferred.