REACH Group
REACH Group•2h ago
LinkedIn

Senior Azure Integration Engineer –...

India
Full Time
Senior Level

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Full Job Description

Senior Azure Integration Engineer – Dynamics 365 Contact Center & Telephony

Required Qualifications:
  • Minimum of 6 years in integration engineering, with at least 3+ years specialized in Azure Integration Services.
  • Demonstrable hands-on experience with Microsoft's Azure Communication Services or substantial background in telephony and SIP protocols within the Azure ecosystem.
  • Proven track record integrating Azure AI services into production business applications.
  • Advanced proficiency in C#/.NET or Python, alongside mastery of REST APIs, OAuth 2.0 authentication standards, and messaging patterns like AMQP/MSMQ.
  • Solid experience architecting integrations with Dataverse / Dynamics 365 platforms.
  • Familiarity with Infrastructure as Code (IaC) practices and robust CI/CD pipeline implementation.

Preferred Qualifications:

  • Voice channel delivery expertise on the Dynamics 365 Contact Center platform.
  • Experience deploying Session Border Controllers (SBC) managing carrier connections and onboarding processes.
  • Skillset involving Microsoft Fabric or Azure Synapse for building sophisticated analytics pipelines.
  • Understanding of operating in sovereign cloud environments or highly regulated industries.
  • Capability to manage complex data feeds supporting workforce management systems and quality assurance platforms.
Location: India / Remote

Company

REACH Group

REACH Group

Established in 1999, REACH Group evolved from a regional recruitment and outsourcing leader into a diversified powerhouse within IHC.Their comprehensive portfolio spans Business Management Solutions, ...

India
Posted on LinkedIn