Senior AI UX Product Manager
Full Job Description
Senior UX Product Manager - User Experience & AI
At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and their customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.
Role Summary
Teradata is seeking a Senior UX Product Manager to define and advance the end-to-end user experience foundations and optimize first-time and returning user journeys across all access layers of our data platform. This encompasses web UI, APIs, conversational agents, SQL IDEs, and CLIs. You will be responsible for experience primitives, global patterns, and experience contracts that ensure consistent, scalable experiences, while focusing on onboarding, navigation, and time-to-value for each user persona. This role operates across product, design, and UI engineering organizations, serving as a key partner to vertical product managers for capabilities spanning multiple access layers. This position is crucial for enabling product teams to innovate faster by standardizing foundational user experiences and preventing inconsistencies.
Key Responsibilities
Cross-Layer Experience Primitives
Define, document, and evolve the core experience primitives that require consistent behavior across all access layers, including but not limited to:
- Identity and role context
- Environment awareness (development, testing, production)
- Compute selection and switching
- Data object discovery and reference
- Action invocation, status, and feedback
- Error handling and explainability
- Human agent interaction boundaries
Global Experience Patterns
Establish platform-wide UX patterns applicable across all products and surfaces:
- Onboarding and first-run experiences
- Help, guidance, and learning behaviors
- Permission and access feedback
- Agent interaction principles (trust, confirmation, explainability)
- Terminology, naming, and semantic consistency
These patterns serve as foundational contracts, not merely suggestions.
Experience Contracts Across Access Layers
Author and maintain formal experience contracts that define:
- Parity expectations across UI, API, agent, IDE, and CLI
- Conditions under which divergence is acceptable
- Required behaviors for General Availability (GA) readiness
- Error and feedback semantics
Collaborate with vertical PMs to ratify these contracts and ensure widespread adoption.
Shared UX Platform Roadmap
Own the roadmap for shared UX capabilities delivered by UI Engineering, including:
- Identity and role resolution services
- Shared navigation and discovery mechanisms
- Explainability and cost awareness frameworks
- Agent action frameworks
- Onboarding and preference services
- Experience analytics and instrumentation
This roadmap will be prioritized in alignment with the executive UX strategy and will guide shared UI engineering efforts.
Required Qualifications
- A minimum of 5 years of product management experience, with a preference for platforms or infrastructure.
- Demonstrated experience working across multiple user surfaces such as UI, API, IDE, CLI, or agents.
- Proven ability to influence stakeholders without direct authority.
- Strong systems thinking capabilities and comfort operating at an abstract level.
- Experience partnering effectively with design and engineering teams at scale.
Preferred Qualifications
- Experience in enterprise data platforms, developer tools, or large-scale SaaS environments.
- Exposure to AI or agent-driven user experiences.
- Background in platform governance or horizontal product ownership.
- Experience working within large, matrixed organizations.
What Success Looks Like
- Users consistently experience seamless workflows across all access layers.
- UI Engineering reliably delivers shared UX capabilities as planned.
- Vertical teams leverage platform patterns instead of duplicating efforts.
- Redundant work and duplication of experience-related features decrease significantly.
- New access layers integrate smoothly without requiring the redefinition of core UX concepts.
Application Requirements
To initiate the evaluation process, candidates are required to submit:
- An updated curriculum vitae (CV) or resume.
- One or more case studies demonstrating end-to-end product thinking, UX leadership, and tangible, measurable outcomes.
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We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are committed to actively working to foster an inclusive environment that celebrates people for all of who they are.
Company
Teradata
Teradata is a leading provider of the most complete cloud analytics and data platform for AI, empowering organizations worldwide. We enable businesses across all major industries to harness harmonized...