Senior Administrator

Role Overview

We are seeking a Senior Administrator to lead end-to-end Application Performance Monitoring (APM) and Observability initiatives using DynaTrace and Windows PowerShell. This role ensures optimal application reliability, minimizes mean time to resolution (MTTR), and enables proactive performance management across hybrid cloud environments.

Key Responsibilities

• DynaTrace Administration: Configure controllers, agents, business transactions, health rules, policies, dashboards, and service maps for Java, .NET, Node.js, and other stacks. Analyze transaction-level data to identify bottlenecks.
• Windows PowerShell Automation: Script complex administrative tasks, automate alert management, integrate with ServiceNow/ITSM platforms, and enforce compliance controls.
• Splunk Observability Integration: Utilize Splunk AppDynamics for APM (Infrastructure Monitoring, Real User/Synthetic Monitoring) and correlate logs/metrics/traces using OpenTelemetry standards.
• Cloud & Kubernetes Expertise: Implement telemetry on Azure/AWS environments. Monitor pods/containers/namespaces, configure collectors, and troubleshoot cloud-native microservices.
• Incident Management (P1/P2): Lead root cause analysis using dependency views. Support RCA investigations with performance evidence during major incidents.
• SLO & Capacity Planning: Define meaningful SLIs/SLOs, establish dynamic baselines to reduce false positives, and provide capacity planning recommendations based on historical metrics.