Security Ops Center Associate

ECI is a premier global provider of managed services, cybersecurity, and business transformation solutions tailored for mid-market financial services organizations. Our extensive service portfolio ensures stability, security, and enhanced business performance, allowing clients to delegate technology concerns and concentrate on their core business operations. More than 1,000 international clients, managing over $3 trillion in assets, place their trust in ECI. At ECI, we believe that passion and purpose are the driving forces behind success. Our enthusiasm for technology is matched only by our dedication to empowering our global workforce.

The Opportunity:

ECI is seeking a motivated Security Operations Center (SOC) Associate to analyze and respond to network security events. In this role, you will conduct threat actor-based investigations, develop new detection methodologies, and provide first-level support for incident response and monitoring functions. You will also be responsible for the proactive monitoring and response to known and emerging threats targeting our network infrastructure. This is an onsite position in Bengaluru, Karnataka, India.

What you will do:

• Proactively monitor and respond to known and emerging threats against the network.
• Conduct threat actor-based investigations using SIEM, EDR, and email gateway tools.
• Develop and implement new detection methodologies.
• Provide first-level support for incident response and monitoring activities.
• Investigate and triage security events, escalating as appropriate.
• Identify and investigate intrusion attempts, distinguishing between false positives and genuine threats.
• Document and present findings related to security incidents and investigations.
• Collaborate with the team to mitigate and counteract identified threats.
• Perform email analysis and accurately categorize emails with their verdict.
• Stay current with the latest security trends and best practices.
• Communicate effectively with representatives from Lines of Business, technology specialists, customers, and vendors.
• Continuously enhance your knowledge of information security as it pertains to your role, focusing on identifying and preventing phishing attempts.

Who you are:

• 0-1 year of experience in the IT industry, with a preference for SOC environment experience.
• Bachelor's degree in Computer Science, IT, Electronics Engineering, MCA, or an equivalent university degree.
• Certifications such as CCNA, CEH, or CHFI are desirable.
• Familiarity with security tools including SIEM, IDS/IPS, Firewalls, VPNs, EDR, and AV.
• Understanding of TCP/IP network traffic and event log analysis.
• Knowledge of ITIL disciplines, including Incident, Problem, and Change Management.
• Willingness to work in a 24/7 operational environment.
• Maintain vigilance to continuously enhance the overall security of our client service portfolio.
• Stay aware of potential risks based on the operating environment and client portfolios.
• Strong verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders.
• Possess an analytical and problem-solving mindset.

Bonus points if you have:

• Ability to perform effectively under pressure, especially during security incidents or regulatory audits.
• Strong interpersonal and presentation skills.

ECI fosters a culture of connection – with our clients, our technology, and most importantly, with each other. In addition to collaborating with a remarkable global team, ECI offers a competitive compensation package and numerous benefits. If you believe you are a great fit and are ready for your best career experience, we encourage you to connect with us!

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