IDES LABS
IDES LABS45d ago
Foundit

Security Analyst

Mumbai
Full Time
Mid Level

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Full Job Description

Security Analyst (L1/L2 Support - DLP Specialist)

IDESLABS is seeking a dedicated L1/L2 Support resource with at least 2 years of experience in Data Loss Prevention (DLP) to join our team in Mumbai. This role is crucial for maintaining the security and integrity of our client's data.

Key Responsibilities:

  • Generate and share daily summary reports detailing activities.
  • Configure client-specific DLP tasks and policies.
  • Regularly purge events to optimize system performance.
  • Provide help desk support for DLP-related issues.
  • Assist with troubleshooting during agent installations.
  • Provide necessary VPN evidences as required.
  • Support users with agent installation and uninstallation processes.
  • Resolve issues related to agent communication and connectivity.
  • Support and manage agent upgrade procedures.
  • Generate and distribute Management Information System (MIS) reports to end-users.
  • Troubleshoot and resolve policy-related issues within the DLP system.
  • Perform IP address and PF ID whitelisting.
  • Share granular details of detected policy infringements.
  • Prepare and provide Root Cause Analysis (RCA) documents for incidents.