Salesforce Solutions Architect

Role Overview

This position functions as a Salesforce Application Architect within the Michigan Department of Health and Human Services (MDHHS). You will lead the design, development, and implementation of enterprise-grade Salesforce solutions to support critical Child Welfare and State Hospital systems. The role involves transitioning legacy systems to modern platforms with a focus on scalable architecture for over 8,000 users across state and private agencies.

Key Responsibilities

• Architectural Leadership (5%): Lead end-to-end technical design of Salesforce solutions supporting case management and field service operations. Conduct org health checks and promote the adoption of Salesforce's Well-Architected Framework.
  
  Development & Integration (80%):
  • Solve complex system design problems using State of Michigan approved technologies.
  • Design, develop, test, and document technical software solutions including server components and services.
  • Plan/Coordinate integration with external partners, state agencies, and hosting platforms.
  • Implement application security complying with State policies (SADLC).
  • Lead impact analysis for legislative or process changes affecting the Bridges application.
  
  Tech Leadership & Compliance (15%):
  • Provide technical leadership to development teams, refining SADLC and agile backlogs.
  • Maintain release readiness across dev, test, UAT, security, and production environments per ECM standards.
  • Evaluate new technologies aligned with business strategy and DTMB technology standards.



Required Skills & Experience

• Bachelor's Degree required.
• 5+ years experience gathering technical requirements in collaboration with stakeholders.
• Salesforce Architect certification preferred; 2-3 Salesforce certifications required.
• Strong proficiency in SQL (Oracle), Java, CI/CD pipelines (pipeline-as-code), and DevOps practices.
• Demonstrated ability to communicate complex concepts to both technical and non-technical audiences.