REF81841C

WNS is seeking a Senior Program Analyst with a focus on Network Security Engineering. This role requires in-depth knowledge of core networking technologies, including routing protocols such as BGP and OSPF, and switching technologies like VXLAN, EVPN, and MLAG. Expertise in WAN technologies, specifically SD-WAN and MPLS, is also essential. The successful candidate will demonstrate a strong ability to troubleshoot complex network issues by analyzing logs, traffic patterns, and packet captures. Responsibilities will include vendor management, liaising with service providers for issue resolution, and providing technical leadership and mentorship to junior support teams. Maintaining accurate documentation for network configurations, processes, and procedures is a key requirement. This Mumbai-based position is ideal for a graduate with over 3 years of relevant experience seeking to contribute to a leading global BPM company.