QA Engineer

About the Role

Staples India is seeking a skilled Quality Engineer (QE) to join their Integration Testing team at the Global Capability Center in Chennai. This dynamic role involves end-to-end testing of Staples' e-commerce platforms, including web and responsive mobile experiences. You will be responsible for developing and executing manual and automated test plans, creating and maintaining automation scripts, and upholding quality assurance standards. Key activities include writing test protocols, resolving issues, and collaborating with peers. The role requires proficiency in Java, TestNG, cloud testing, and web technologies such as HTML, Selenium, or Playwright. You will work on short-term tasks, exercise independent judgment, and operate within defined procedures while receiving regular supervision. Integration of external tools, participation in strategic planning, and collaboration with e-commerce, engineering, security, and product teams are essential for achieving critical business objectives.

Duties and Responsibilities

• Test and evaluate in-house and third-party software to ensure compliance with organizational standards and requirements.
• Create tests to ensure software meets user needs.
• Create and maintain project test plans.
• Define and track quality assurance metrics such as defects, defect counts, test results, and test status.
• Document all problems and assist in their resolution.
• Perform QA efforts for large-scale Staples B2B2C e-commerce applications, ensuring alignment with organizational standards.
• Refactor and review test scripts to enforce best coding practices across the QA team.
• Track testing progress, communicate status updates, and escalate issues to leads and stakeholders.
• Serve as a Subject Matter Expert (SME) for DotCom and SBA e-commerce platforms, supporting end-to-end integration testing.
• Analyze software processes for improvement and integrate findings into business workflows.
• Resolve moderately complex issues independently and escalate when needed.
• Provide leadership, coaching, and/or mentoring to junior associates.
• May act as a lead.

Basic Qualifications

• Bachelor's degree in Computer Science with 2+ years of proven QA experience.
• Skilled in testing enterprise-level web applications, utilizing various QA tools and methodologies.
• Hands-on experience with Java, Selenium, TestNG, Azure, and Object Model frameworks for enhancing automation infrastructure.
• Proficient in developing and executing Java/Selenium automation scripts using TestNG, Selenium Grid, and cloud platforms.
• Experienced in developing test automation scripts, with programming skills in at least one development language (preferably OO/Java/Python/Perl).
• Demonstrated Quality Engineering automation experience using Selenium.

Preferred Qualifications

• Preferred Java or any other OOP language certifications.