Professional Services Engineer

Role Overview

The Professional Services (PS) Engineer serves as the leading technical force of the Regional Field Support Organization. You will be responsible for low-level design, deployment, and advanced technical consulting across the entire Radware solutions portfolio.

Key Responsibilities

• Coordinate technical solutions with Pre-Sale Engineers to drive successful implementations.
• Analyze deep customer requirements and manage customizations effectively.
• Create detailed solution designs, documentation (SoW, LLD, ATP), and ensure implementation according to agreed schedules.
• Troubleshoot and resolve complex technical issues during implementation phases by interacting with back-office and R&D teams when necessary.
• Conduct technical workshops and provide consulting services for Customers and partners.
• Maintain strong working relationships with key internal stakeholders and customer personnel.

Required Skills & Experience

You will need at least 3 years of industry-relevant integration experience in Networking and Security. A deep understanding of L2/L3 Switching/Routing, L4/L7 switching/load balancing is essential. Knowledge of firewalls, IDS/IPS, VPN, SSL, and IPSec is required.

Technical Proficiency

• Hands-on experience with Cisco, Juniper, VMware, and KVM virtualization products.
• Strong Linux environment knowledge combined with script writing skills in Bash, Perl, or Python.
• Demonstrated strong analytical abilities to debug complex problems.

Soft Skills & Logistics

This role demands excellent communication and interpersonal skills (written and verbal) along with fluent English proficiency. You must be willing to travel locally and abroad frequently, including up to 30% of the time. Please note that this position is designated for European business hours (CET/CEST).