Product Solutions Engineer
Responsibilities
Qualifications & Requirements
Experience Level: Mid Level
Full Job Description
Loop Subscriptions is seeking a talented Product Solutions Engineer for its Gurugram, India office. This role is crucial for ensuring smooth client onboarding and providing exceptional technical support to e-commerce merchants. You will collaborate with onboarding specialists, manage data migration infrastructure to prevent data loss, and offer prompt technical assistance.
Key responsibilities include developing and maintaining documentation for configurations, data migration, and troubleshooting. You will also conduct quality assurance to ensure seamless post-onboarding experiences and leverage your Shopify expertise to meet merchant's custom requirements.
The ideal candidate will have at least 2 years of experience in tech operations, proficiency in JavaScript, CSS, HTML, and Python scripting. Experience with e-commerce platforms, especially Shopify, is highly advantageous. Strong problem-solving skills, attention to detail, excellent communication, and the ability to thrive in a fast-paced, collaborative environment are essential. This is a permanent, full-time position offering benefits such as annual leaves, free lunch and snacks, an annual company retreat, and insurance.
Company
Loop Subscriptions
Loop Subscriptions is a rapidly growing SaaS company specializing in subscription management solutions for e-commerce brands. Primarily serving the US market, Loop also has a significant and expanding...