Product Manager

Role Overview

As a Product Manager for Credit Cards, you will be instrumental in ensuring strict adherence to all relevant regulatory frameworks governing the credit card business. This pivotal role serves as the primary business point of contact for both internal and external audits.

Key Responsibilities

• Stay informed about regulatory changes and industry news impacting the credit card sector.
• Monitor and ensure business compliance with current regulations affecting credit cards.
• Uphold policies, internal controls, audit requirements, and service standards.
• Manage the end-to-end lifecycle of regulatory changes by collaborating with compliance, operations, and technology teams.
• Liaise with Bank Compliance teams for credit card representations.
• Conduct self-testing of Reserve Bank of India (RBI) guidelines for credit cards to verify compliance.
• Implement requirements derived from various regulations to ensure ongoing compliance.
• Coordinate with product teams to address internal and external audit requirements and queries.
• Prepare and share data for all audit requirements, including Internal, Statutory, and RBI Audits.
• Draft and submit responses to audit observations.
• Follow up with stakeholders to ensure timely closure of audit observations.
• Maintain and regularly review Standard Operating Procedures (SOPs) and related approvals.
• Review and update the Risk & Control Matrix document in a timely manner.
• Identify business trends and gaps based on audit observations and collaborate with stakeholders for corrective actions.
• Publish a monthly dashboard for senior management detailing recent observations and new regulatory changes.

Required Skills and Attributes

• Strong analytical skills with meticulous attention to detail.
• Self-motivated with a proactive approach and initiative.
• Excellent written and oral communication abilities.
• Ability to meet tight daily and monthly deadlines.
• Proficiency in multitasking.
• Skilled in preparing reports and presentations (PPT).
• Essential interpersonal skills for effective engagement with diverse teams and stakeholders.
• Proficiency in Regulatory Compliance Monitoring.
• Experience in Audit Readiness and Support (Internal & External).
• Demonstrated ability in Process Adherence & Governance and Stakeholder Management.

Qualifications

Education:

• Graduation: Bachelor of Commerce (B.com) / Bachelor of Science (B.Sc) / Bachelor of Arts (BA) / Bachelor of Business & Insurance (BBI) / Bachelor of Management Studies (BMS)
• Post-Graduation: Master of Business Administration (MBA) / Master of Commerce (M.com) / Master of Arts (MA)

Experience:

2 to 5 years of relevant experience is required.