Optum
Optum•2h ago
Indeed

Principal AI/ML Engineer

Bengaluru, Karnataka
Senior Level

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Full Job Description

Primary Responsibilities

  • Serve as the technical leader for major commercial initiatives, driving the architecture, design, and implementation of enterprise-scale AI solutions that transform business processes, operations, and customer experiences.
  • Lead the development of Agentic AI and autonomous workflow platforms that automate complex business processes, orchestrate enterprise systems, and enable intelligent decision-making at scale.
  • Design and implement advanced Generative AI solutions leveraging Large Language Models (LLMs), Retrieval Augmented Generation (RAG), prompt orchestration, vector databases, knowledge graphs, and AI agents.
  • Architect and build enterprise-grade multi-agent systems utilizing Agent-to-Agent (A2A) communication patterns, Model Context Protocol (MCP) standards, tool integration frameworks, and intelligent workflow orchestration capabilities.
  • Drive AI-powered workflow automation initiatives by integrating AI agents with business applications, APIs, legacy systems, databases, and enterprise platforms to modernize critical operational processes.
  • Establish best practices for prompt engineering, prompt optimization, evaluation frameworks, grounding strategies, context management, and response quality assurance across AI applications.
  • Lead the fine-tuning, adaptation, optimization, and deployment of foundation models and domain-specific LLMs to improve business relevance, response quality, and operational effectiveness.
  • Design and implement scalable AI/ML platforms supporting model training, inference, evaluation, observability, monitoring, governance, security, and lifecycle management.
  • Collaborate with product managers, business stakeholders, architects, and engineering teams to identify modernization opportunities and translate business requirements into AI-driven solutions with measurable outcomes.
  • Provide technical leadership and mentorship to AI/ML engineers, software engineers, and architects by conducting architecture reviews, code reviews, design workshops, and technical coaching.
  • Establish LLMOps, MLOps, and AI governance frameworks covering model lifecycle management, automated testing, evaluation pipelines, deployment automation, performance monitoring, and continuous improvement.
  • Drive adoption of AI engineering standards for responsible AI, model safety, security, explainability, auditability, privacy protection, and regulatory compliance.
  • Architect hybrid-cloud AI solutions across Azure and Google Cloud Platform (GCP) environments, enabling scalable and cost-effective deployment of enterprise AI services.
  • Evaluate emerging AI technologies, frameworks, foundation models, and industry trends, providing technical recommendations that accelerate modernization and innovation initiatives.

Required Qualifications

  • Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Machine Learning, Software Engineering, Data Science, or a related technical discipline.
  • 12+ years of professional software engineering, platform engineering, or AI/ML engineering experience with at least 5+ years focused on Artificial Intelligence, Machine Learning, and Generative AI solutions.
  • Proven experience designing and delivering enterprise-scale AI/ML platforms, intelligent automation solutions, and mission-critical software systems in production environments.
  • Hands-on experience building and deploying AI agents, multi-agent systems, autonomous workflows, and enterprise automation frameworks.
  • Solid experience implementing Model Context Protocol (MCP), Agent-to-Agent (A2A) integrations, tool-calling frameworks, and enterprise AI orchestration patterns.
  • Experience with Azure OpenAI, OpenAI APIs, and cloud-native AI services across Azure and Google Cloud Platform (GCP).
  • Experience with LLMOps, MLOps, CI/CD pipelines, model monitoring, observability, experimentation frameworks, and production AI governance.
  • Deep expertise in Generative AI technologies, including Large Language Models (LLMs), Retrieval Augmented Generation (RAG), prompt engineering, prompt optimization, embeddings, vector databases, and foundation model architectures.
  • Demonstrated expertise in LLM fine-tuning, model adaptation techniques, evaluation frameworks, reinforcement learning concepts, and optimization strategies.
  • Solid understanding of AI platform engineering, distributed systems, microservices architecture, containerization, Kubernetes, API design, and event-driven architectures.
  • Proven ability to influence technical strategy, lead architecture decisions, and mentor engineering teams without direct managerial responsibility.

Company

Optum

Optum

Optum, a global organization dedicated to delivering care through advanced technology, empowers millions of people worldwide to live healthier lives. By connecting individuals with essential healthcar...

Bengaluru, Karnataka
Posted on Indeed

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