Platform Engineer

About the Role

We are seeking an experienced Platform Engineer with a strong SRE/DevOps mindset to join our sustainability-focused engineering team. This critical role centers on operational excellence rather than feature development, requiring you to own production troubleshooting, performance tuning, and platform reliability improvements.

Key Responsibilities

• Troubleshoot and resolve complex production issues spanning application, database, and infrastructure layers across the Azure cloud ecosystem.
• Diarognose and resolve escalated software and SQL Server performance problems using expert-level query optimization techniques.
• Define and track SLIs, SLOs, and error budgets to maintain stringent platform reliability standards.
• Build and maintain comprehensive runbooks, playbooks, and observability frameworks leveraging SolarWinds DPA, Splunk, New Relic, and Terraform to reduce MTTR.
• Champion automation of toil reduction, capacity planning, and self-healing infrastructure patterns using Docker, Kubernetes (AKS), Azure DevOps/GitHub Actions CI/CD pipelines.
• Lead incident response, root cause analysis, and post-incident reviews while collaborating with cross-functional teams to communicate findings clearly to executive stakeholders.