Platform Customer Engineer

About This Role

As a Platform Customer Engineer (PCE), you will serve as the primary technical partner and trusted advisor for customers within Manufacturing and Conglomerates sectors in Mumbai. You will collaborate with Sales teams to differentiate Google Cloud Platform by understanding complex business challenges, troubleshooting roadblocks, and leading POCs and demos.

Key Responsibilities

• Strategy & Planning: Develop and own the technical account plan, combining sales acumen with solutions architecture to show value across our portfolio through workshops and pilots.
• Solutions Architecture: Architect cross-pillar cloud solutions (infrastructure modernization, AI, networking) that solve critical business problems for enterprises in India and beyond.
• Customer Engagement: Engage with technical stakeholders and executive leaders to translate customer objectives into integrated cloud strategies. Identify new workloads and drive penetration within existing accounts.
• Delivery & Transition: Define initial delivery plans, support pricing activities, and facilitate the post-sales transition by coordinating closely with implementation teams during ramp-up, migration, or delivery phases.

Minimum Qualifications

• Bachelor's degree or equivalent practical experience.
• 4+ years of experience with cloud-native architecture in a customer-facing support role.
• Proven experience with on-premise engineering, virtualization, containerization platforms (e.g., Kubernetes), and debugging systems design.
• Demonstrated ability to present technical concepts to executive leaders and facilitate workshops.

Preferred Qualifications

• Experience building long-term technical strategies for new workloads.
• Deep knowledge of security concepts (encryption, identity management, pen testing).
• Sales experience in infrastructure/application modernization or data analytics within the cloud sector.
• Ability to manage the entire business cycle from definition through execution transition.