Partner

About the Role

RateGain is seeking a dynamic Pre-Sales Research Associate to play a pivotal role in enhancing our sales pursuits. This strategic position involves leveraging market, competitor, and customer intelligence to uncover opportunities, understand client challenges, and empower sales teams with data-driven narratives for successful deal closures. Join us in shaping the future of travel and hospitality technology!

Key Responsibilities

• Market & Competitive Research: Conduct in-depth research across the travel and hospitality sectors, analyzing market trends, customer behaviors, and competitive landscapes. Identify new growth avenues within hotels, airlines, and OTAs.
• Prospect Profiling: Perform comprehensive deep-dives into priority prospect accounts, analyzing their business models, revenue streams, technology stacks, and strategic objectives in the hospitality and travel domains.
• Prospect Solution Audits: Evaluate existing distribution strategies, rate intelligence maturity, channel mix, pricing workflows, demand generation, and reputation management against RateGain's solutions.
• Gap Assessment & Opportunity Mapping: Identify inefficiencies and revenue leakage by linking prospect challenges to expected business impact and recommending RateGain products. Validate insights with internal and external data sources.
• ROI Modeling & Business Cases: Develop data-backed ROI models and micro business cases to quantify potential uplift, ADR improvement, cost reduction, and occupancy impact, supporting sales narratives.
• Sales Enablement Collateral: Create structured reports, account briefs, opportunity sheets, and problem-solution-impact matrices for sales pitches and maintain documentation in CRM.
• Pitch & Proposal Support: Collaborate with Sales and Product teams to develop customized proposals, RFP/RFI responses, capability decks, and business presentations.
• Product Demonstration & Workshop Preparation: Assist in preparing for product demonstrations and workshops, ensuring alignment with prospect needs and clearly articulating RateGain's value proposition.
• Product Insight & Gap Analysis: Maintain a thorough understanding of RateGain's products and solutions, assessing customer requirements against product capabilities to highlight strengths and solution fit.
• Stakeholder Collaboration: Work closely with Sales, Product, Engineering, Marketing, and Customer Success teams to gather information and validate solution proposals. Engage external experts when necessary.
• Continuous Market Intelligence: Monitor travel-tech market developments, M&A activities, new integrations, and competitor strategies. Publish periodic insights and battlecards for internal teams.

Required Knowledge

• A strong grasp of the hospitality and travel ecosystem, including hotels, airlines, OTAs, distribution, and revenue management.
• Familiarity with sales cycles, pre-sales enablement, and solution positioning in SaaS or technology businesses.
• Experience with competitive intelligence, market research frameworks, and account-based research methodologies.
• Awareness of travel-tech trends, pricing, channel management, and digital demand signals.

Skills & Work Experience

• 2-5 years of experience in research, consulting, pre-sales, analytics, or knowledge center roles, preferably within a SaaS or technology-driven environment.
• Exceptional analytical and synthesis skills, with the ability to translate data into actionable insights and compelling business narratives.
• Proficiency in Excel for data analysis and ROI modeling, and PowerPoint for creating impactful presentations for senior stakeholders.
• Demonstrated experience supporting sales teams through account profiling, pitch creation, RFP/RFI responses, or competitive analysis.

Attitude & Culture Fit

• A high degree of ownership, with a strong drive for execution, accountability, and meeting deadlines.
• Inquisitive and insight-driven, with a genuine passion for understanding customer challenges and market dynamics.
• A collaborative team player adept at working across Sales, Product, Marketing, and Customer Success.
• Comfortable in a fast-paced, evolving environment with a proactive approach to learning and adaptation.

RateGain is committed to fostering a diverse and inclusive workplace. We are an equal opportunity employer and encourage all qualified applicants to apply.