Operations - AI Data Collection & Annotation Specialist
Location: Gurugram (Hybrid: 5 Days Office, 1 Day Remote)
Experience: 0-2 Years
Industry: AI Data Services, Operations, Client Delivery
Preferred Background: Graduates from IIT / NIT / IIIT / BITS (Tier-1 Institutions)
About the Role
ConsultBae is seeking a motivated Operations Specialist to join our AI Data Services vertical. This is an execution-focused, high-ownership role involving:
- Operations management
- Client coordination
- AI data collection and annotation delivery
- Process improvement and light automation
- Freelancer sourcing, onboarding, and performance management
You will collaborate closely with founders and senior leadership to manage end-to-end AI data projects for a global clientele. This position is ideal for individuals who thrive on ownership, structured execution, and tackling operational challenges at scale.
Important Clarification: This is a non-technical role focused on operations and client delivery, not software development or ML model building. Strong logical reasoning and structured problem-solving skills are essential.
Key Responsibilities
Project Operations & Delivery
- Deconstruct client requirements into actionable execution plans.
- Source, onboard, and manage freelance annotators and quality control teams.
- Monitor daily submissions, quality metrics, rework rates, and approvals.
- Ensure consistent achievement of project timelines and quality benchmarks.
- Maintain meticulous documentation, file structures, and reporting systems.
Client Handling
- Serve as the primary liaison between clients and internal execution teams.
- Provide clear, structured updates, reports, and progress summaries to clients.
- Translate client requirements into effective operational workflows.
- Manage feedback loops and address escalations professionally.
Data Collection & Annotation Management
- Oversee large-scale AI data collection and annotation projects.
- Ensure strict adherence to project guidelines across all teams.
- Monitor project throughput, accuracy, and team productivity.
- Continuously drive improvements in execution speed and quality standards.
Process Improvement & Automation
- Develop and maintain structured trackers using tools like Google Sheets.
- Create forms and dashboards for efficient reporting.
- Identify and streamline repetitive manual tasks.
- Utilize basic automation tools (e.g., Apps Script, no-code platforms) to enhance efficiency.
No hardcore coding is required, but a strong comfort with data, logic, and systems thinking is vital.
Who Will Succeed Here
Ideal candidates will possess:
- Exceptional structured thinking and attention to detail.
- Ability to manage multiple concurrent tasks effectively.
- Confidence in client communication.
- A proactive, ownership-driven mindset.
- A talent for thinking in terms of systems and processes.
- Comfort and proficiency working with data and spreadsheets.
Work Structure
- Hybrid model: 5 days in Gurugram office, 1 day work from home.
- Standard 8-10 hour workday.
- Occasional flexibility required for overlap with US/European time zones.
- Not a fixed night-shift role.
Growth Path
High-performing individuals have opportunities to advance into roles such as:
- Project Lead – AI Operations
- Client Delivery Lead
- Operations Manager
- Automation & Systems Lead
Growth is driven by performance and demonstrated ownership.
Why Join ConsultBae
- Contribute to global AI projects spanning over 100 countries.
- Gain direct exposure to founders and senior leadership.
- Experience significant ownership early in your career.
- Thrive in a fast-paced learning environment.
- Benefit from a strong growth trajectory within AI operations.