Network & Svcs Operation Associate

About The Role

Accenture is seeking a Network & Svcs Operation Associate to join our team in Noida. This role involves transforming back-office and network operations to reduce time to market and grow revenue by improving customer experience, capex efficiency, and cost-to-serve. You will be responsible for managing problems caused by information technology infrastructure errors, minimizing their adverse impact on business, and preventing recurrence by identifying root causes and initiating corrective actions.

Key Responsibilities:

• Analysis and solving of lower-complexity problems.
• Day-to-day interaction with peers within Accenture, with updates to supervisors.
• Limited exposure with clients and/or Accenture management is possible.
• Receive moderate-level instruction on daily tasks and detailed instructions on new assignments.
• Make decisions that impact your own work and potentially the work of others.
• Contribute as an individual as part of a team with a focused scope of work.
• This role may require working in rotational shifts.

Skills and Qualifications:

• Skill required: Network Billing Operations - Problem Management
• Designation: Network & Svcs Operation Associate
• Qualifications: Any Graduation
• Years of Experience: 1 - 3 Years
• Preferred: Good Customer Support Experience with good networking knowledge
• Required Competencies: Ability to perform under pressure, Problem-solving skills, Detail orientation, Results orientation, Commitment to quality.