Metrics & Reporting Analyst

NTT DATA seeks a dedicated Metrics & Reporting Analyst to join our team in Noida, India. In this role, you will be instrumental in maintaining, analyzing, and interpreting Healthcare Payer data, driving executive-level reporting strategies, and implementing best practices in metrics and reporting. You will leverage your broad knowledge of application programming and systems architecture for complex assignments. Key responsibilities include advanced research, problem-solving, process improvement, developing recurring and ad-hoc reports, and maintaining data analysis tools. You will create and deliver management dashboards and reports to provide critical insights into business processes, ensuring exceptional client support and fostering professional relationships. Collaboration with BPO Operations Leaders and NTT Leaders is essential for meeting and exceeding deliverables. This role involves identifying and implementing process improvements to enhance efficiency, client service, and financial outcomes.