Lead Software Engineer

As a Lead Software Engineer in Chennai, India, you will spearhead the development of next-generation platform services for Freshworks. Leveraging your robust background in distributed systems and mentoring capabilities, you will guide your team to build systems that are milli-second efficient, always available, and operate at internet scale, thereby redefining customer experiences. If you are an engineer passionate about system building, possess strong analytical skills, and have a knack for innovative thinking, we encourage you to apply.

Responsibilities include:

• Leading teams to deliver scalable, low-latency, and cost-efficient solutions for various product teams.
• Driving the implementation of solutions using diverse open-source distributed systems to deliver complete products.
• Building innovative solutions from conception and collaborating with architects and engineers from other product teams to ensure adoption.
• Defining system quality attributes and establishing success metrics for product evaluation.
• Ensuring self and team adherence to Freshworks' compliance and information security processes.

Requirements:

• 6-9 years of relevant professional experience.
• Advanced proficiency in object-oriented programming principles.
• In-depth understanding of the Software Development Lifecycle (SDLC).
• Demonstrated ability to design scalable and high-performance systems.
• Proficiency in conducting peer code reviews.
• Strong analytical and problem-solving abilities.
• Extensive hands-on programming experience.
• Expertise in data structures and algorithms.
• Solid foundation in system design concepts.

Qualifications and Desired Skills:

• Degree in Computer Science or equivalent practical experience.
• Experience with large-scale systems.
• Intermediate knowledge of Ruby on Rails.
• Prior experience with AWS.
• Experience with open-source projects.
• Experience troubleshooting in a SaaS environment with an assertive deployment schedule.