Lead DevOps Engineer

Join Bottomline and revolutionize how businesses handle payments. As a global leader in business payments and cash management with over 35 years of experience and trillions of dollars in payments processed annually, we seek passionate individuals to drive customer success and innovation.

Position Summary: Bottomline Technologies is searching for a highly experienced Lead DevOps Engineer with 10-15 years of hands-on expertise in designing, implementing, and managing advanced DevOps solutions. The ideal candidate will possess deep knowledge of CI/CD pipelines, cloud-native technologies, infrastructure automation, GitOps practices, production release management, and team leadership. This role demands strong technical acumen, decisive leadership, and the ability to guide cross-functional engineering teams in delivering robust, scalable, and automated platforms. This position is based in our Bangalore, India office.

Key Responsibilities:

• DevOps Strategy & Leadership: Lead and mentor DevOps engineers and cross-functional teams. Define and implement DevOps best practices, architecture standards, and automation strategies. Provide critical decision-making support to stakeholders. Foster collaboration across development, QA, SRE, and operations for seamless integration. Experience with Scrum/Kanban for DevOps workflows is essential. Translate technical risks into business impacts.
• CI/CD Pipeline Ownership: Architect, implement, and optimize CI/CD pipelines using Jenkins, GitLab, Bitbucket, Git, and GitOps. Ensure comprehensive code scanning, security checks, and quality gates. Drive continuous improvement in release automation and deployment processes.
• Containerization & Orchestration: Build and manage containerized environments using Docker and Kubernetes. Deploy, scale, and manage applications on Kubernetes. Implement GitOps-driven deployments.
• Infrastructure Automation: Design and automate infrastructure provisioning using Ansible and Puppet. Maintain Infrastructure-as-Code environments for scalable, immutable infrastructure. Enhance operational efficiency through end-to-end automation.
• Production Management & Reliability: Oversee production deployments, incident response, and root-cause analysis. Ensure high availability, performance, and reliability of production systems. Manage environment configurations, release calendars, and change management processes.
• Collaboration & Communication: Partner with engineering leadership to align the DevOps roadmap with business objectives. Drive knowledge sharing, documentation, and process improvement. Clearly communicate complex technical concepts to non-technical audiences.
• Site Reliability Engineering (SRE) Responsibilities: Ensure the reliability, scalability, and availability of production environments. Lead incident and problem management, including response, RCA, and post-mortems. Implement observability best practices (monitoring, logging, alerting). Optimize system performance, cost, and operational efficiency. Familiarity with monitoring tools like Prometheus, Grafana, ELK, and Splunk is required.

Required Skills & Qualifications:

• 10-15 years of hands-on experience in DevOps.
• Strong expertise with: Git, Bitbucket, branching strategies, code reviews; Jenkins (pipeline development, plugin management); SonarQube (code quality, security scanning); ArgoCD, GitOps workflows; Docker, Kubernetes; Ansible, Puppet for infrastructure automation.
• Proven experience in production release management, CI/CD governance, and operational excellence.
• Solid understanding of microservices, networking, security, and cloud-native architectures.
• Excellent team leadership, strategic decision-making, and high-pressure production management skills.
• Outstanding problem-solving, communication, and leadership abilities.

Nice-to-Have Skills:

• Experience with IaC tools (Terraform, CloudFormation).
• Experience with service mesh, policy-as-code, or advanced automation techniques.